Take the keys away!

The Abilene Paradox refers to a situation in which a group of people make a collective decision that is counter to the preferences or interests of everyone in the group. The paradox was first described by Jerry Harvey in his 1974 article “The Abilene Paradox: The Management of Agreement”.

Here’s the story:  “On a hot afternoon in Coleman, Texas, the family is comfortably playing dominoes on a porch, until the father-in-law suggests that they take a trip to Abilene [53 miles north] for dinner. The wife says, “Sounds like a great idea.” The husband, despite having reservations because the drive is long and hot, thinks that his preferences must be out-of-step with the group and says, “Sounds good to me. I just hope your mother wants to go.” The mother-in-law then says, “Of course I want to go. I haven’t been to Abilene in a long time.”

The drive is hot, dusty, and long. When they arrive at the cafeteria, the food is as bad as the drive. They arrive back home four hours later, exhausted.

One of them dishonestly says, “It was a great trip, wasn’t it?” The mother-in-law says that, actually, she would rather have stayed home, but went along since the other three were so enthusiastic. The husband says, “I wasn’t delighted to be doing what we were doing. I only went to satisfy the rest of you.” The wife says, “I just went along to keep you happy. I would have had to be crazy to want to go out in the heat like that.” The father-in-law then says that he only suggested it because he thought the others might be bored.

The group sits back, perplexed that they together decided to take a trip which none of them wanted. They each would have preferred to sit comfortably but did not admit to it when they still had time to enjoy the afternoon.”

Where is your team piling in the car, ready to travel to Abilene?

Take the keys away by seeking alignment, not agreement.*

*PS: I’m writing a blog on alignment vs agreement. Until that gets posted, here’s another ending contributed by one of you, my dear readers: “Take the keys away by speaking your truth and by making space for others to speak theirs.” (Thanks, VW!)

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Camille Smith

Fueled by her unwavering commitment to unleash people’s potential, Camille helps leaders and teams work together in an environment of respect and accountability to solve tough issues and produce business-critical results. Combining her business experience in high-tech start-ups and Fortune 1000 organizations with her experience as an educator and international management consultant, Camille provides knowledge and support that enables people to create the Foundation for Results – authentic relationships defined by shared commitments.

2 Comments

  1. Deborah Lake Fortson on August 7, 2019 at 8:27 am

    Great story! Thanks, Camille.
    Good to chew on and digest that dynamic so we recognize it when it comes down the pike
    next. (to mix metaphors.!)

    • Camille on August 7, 2019 at 10:57 am

      thanks for taking the time to comment, Deborah. hope your playwriting is going well.

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