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Turning Potential Into Results
A leader’s job is simple, just not easy.
The summer of my sophomore year in high school I had a job at RCA Rubber in Akron, Ohio, where my Dad was the controller. My boss was Miss Phelps, the finance manager, a small, trim woman who always wore a jacket or sweater even in summer when the heat from the rubber plant below…
Read MoreThey’re coming! Whoa..They’re here!
The Holidays. Family gatherings. Gift giving. Travel. Perhaps just reading these words stresses you out a little. If I added “The Mall” to the list, I’m betting “a little” might be replaced by “a lot”! Regardless of what this season means to you, whether you are looking forward to it or pulling up the cushions…
Read MoreFind your edge, Ring your bell
When visiting last week, my two AZ nieces demonstrated the job of a kid: try stuff and see what happens. It’s a job for adults, too. The 7 and 10 year-old were in constant motion – boogie boarding, cart wheeling, tree climbing. We took them to the Pacific Edge. Fearlessly and with big grins, they…
Read MoreWant success? Embrace failure.
It bugs me when someone shouts “Failure is not an option!” The icing on the buggy cake comes if their declaration is punctuated with teeth-grinding and fist-clenching. Sure, I hear their determination and desire that they must succeed, no matter what, come hell or high-water, or no water at all, if that’s the case. Still,…
Read MoreYou get what you measure
GIGO: Garbage In, Garbage Out That phrase reminds us that what you put into something is what you’ll get out of it. If you put garbage in – cheap parts, shoddy workmanship, no quality inspection, inaccurate data – that will determine what comes out. I think it’s time to employ that thinking again to what…
Read MoreAre you measuring the past or the future?
What you have your attention on gets attended to. Peter Drucker reminds us: “People think they measure what they get. In fact, they get what they measure.” What are your measures getting you? Are the numbers numbing your staff or inspiring innovation? Do the measures maintain a comfortable zone or create the possibility for the…
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