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Many of our daily conversations are filled with complaints.   At work, our complaints sound like … “Bill’s cluttered workspace drives me nuts!”, “I wish Mary would stand up for herself, she makes all us women look bad.”, “The boss never says anything to the Sales guy when he’s late to meetings, but he call me…

Ah, the end is near — of the year, that is. A time when we look back and reflect on all that has and hasn’t happened. For the resolutions we achieved, we’ll cheer wildly and thank our lucky stars. For the ones we didn’t, we’ll lament the loss and profess how hard we tried. As…

Being successful requires making the right decisions at the right time. By “right”, I mean those decisions that effectively move us toward our goals. If you’re like many of us faced with making a critical business decision —who to hire or fire, what product or service to launch or dump, what deal to sign or…